Me: Hey boss, what’s up (answering cellphone)
Boss: Hey, Wombat. Got an interesting one for you.
Me: Should I get in the shower?
Boss: Yep. Then call me back.
I’m the go-to guy. Being single and childless (although not without family entirely), The Boss sees me as the last minute driver of choice, and I have almost always responded. Flexibility is a virtue, and makes you money.
Once you understand the value of a big, goofy, welcoming grin, it can change your life. It’s like being a kid again, because so few people SMILE anymore. Service is perfunctory everywhere…
…have a good day….
…thanks for shopping here…
…we appreciate your custom…
Yes, but your actions don’t match the words. Genuinely being grateful for someone’s business, and showing it, makes being a servant that much easier, and trust me, people do notice.